Top telus billing support Secrets
Top telus billing support Secrets
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If our reply settled your concern, make sure you click on Acknowledge as Answer to help others while in the community.
Was once the chief and The rationale I have already been a faithful Telus custiomer for years. But This is certainly about to change!!
Again with your working day, you had a option of businesses. Now We now have megacorps that swallow just about every different decision up and you also're still left with three alternatives spanning a complete place, all of which collude with eachother to extort it's customers.
I identified as Telus CS at 8.55AM Mountain time plus they hanged up on me, declaring that I really need to phone during "standard Place of work hours". Is this for true?
You can only modify it. I waited for one hour over the mobile phone to talk to a human. He was useful, but had to redirect me to a different human being. I was then on maintain for an additional hour. They provided me an even better offer, nonetheless it wasn't what was supplied on-line. Those specials are For brand spanking new customers. Like a faithful customer I must pay $78 when compared to $sixty for just a new customer, for that service I preferred.
You can expect to then receive a text message once the agent responds, and you'll adhere to up at your earliest benefit.
If my problems are certainly not dealt with, I might be forced to escalate this even further, which includes on the Business of your President, the media, and the Better Business Bureau.
If our reply settled your difficulty, please click Settle for as Solution to assist others inside the Group.
If our reply settled your challenge, be sure to click Accept as Resolution to help you Other folks in the Group.
so i known as the customer server (Jane) to unravel The problem after describing your situation and what It can be materialize, The agent just aspect together with her spouse and she lied regarding the credits and reductions they faraway from my account as being a loyal customer with Telus and he or she explained the credits expired and no more offered, she Assume i'm Silly, If your lower price has expired i really should see the expiration day on my Monthly bill like i see on property service Monthly bill.
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The TELUS workforce acknowledges that our function spans quite a few Territories and Treaty regions and we are grateful for the normal Expertise Keepers and Elders who will be with us right now, whoever has absent before us as well as youth that encourage us.
Note: if The subject isn't but coated by TELUS Skilled Messaging, you'll be presented that has a callback selection.
I had some insignificant challenges but I had absolutely no clue how to fix them. Then, my co-employee encouraged me of one's service. Your staff members had been exceptionally affected individual and valuable! Owing to all of these!
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